Personal Banking Account

Challenge

A large commercial bank wanted to ease the needless burden on its offices by facilitating the most basic, repeated bank transactions for customers online. Data analysis revealed that the majority of customer operations did not require complex or non-standard decisions.

Solution

HIRE FULL STACKS developed and maintains the client’s mobile applications, simplifying the most common type of customer operations, such as:

  • Online transfers and payments for services
  • Opening new bank accounts and products
  • Active service management
  • Transaction authorization
  • Chatting with support using chatbots
  • Online support calls

Engaging with promotions and personal offers

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